Return Policy

15 DAY RETURN ON ITEMS, FULL REFUND OF ITEM, AND  ORIGINAL SHIPPING TO CLIENT. CLIENT IS RESPONSIBLE FOR INSURED SHIPPING TO BRIT WEST

AFTER CONTACTING US ABOUT RETURNS ,

PLEASE  SHIP TO :

BRIT WEST 3190S 1000E DRIGGS ID 83422

WE ARE NOT RESPONSIBLE FOR LOST ITEMS NON INSURED  SHIPPED TO BRIT WEST, AS WE INSURE ALL PRODUCT BEING SHIPPED FROM BRIT WEST.

AFTER 15 DAYS A 10% RESTOCKING FEE MAY APPLY.

No restocking fee on items returned after 15 days of receipt that choose store credit

Anything after 30 days is non refundable. We do guarantee our workmanship, and will resize or replace leather for broken items FOR UP TO 6 MONTHS. Our leather is vintage and can have flaws and I will stand behind any workmanship items. 

I have had people come to my shows after owning an item for 2 years and want to exchange. I do my best to accommodate, but please understand , if you have a problem let me know right away, we are not manufactures but cottage industry artists. Consider what a retail store would say after two years. 

SIZING IS THE HARDEST THING WE DO, ESPECIALLY OVER THE PHONE OR E-MAIL. WE WILL DO OUR BEST, BUT SOMETIMES IT IS INEVITABLE TO RESIZE FOR YOU. PLEASE CONTACT US IMMEDIATELY IF SOMETHING DOES NOT FIT AND WE WILL MAKE ARRANGEMENTS TO MAKE IT RIGHT.  

IF YOU ARE EVER DISSATISFIED WITH A PRODUCT PLEASE CONTACT US IMMEDIATELY SO WE CAN ARRANGE FOR A CREDIT RETURN FOR YOUR PRODUCT WITHIN 15 DAYS.

THANKS FOR SHOPPING BRIT WEST